ABOUT US
Independent advice.
Practical help when you need it.
We're a local Melbourne service helping families understand what an ageing parent's home needs to support safer, more independent living. We provide independent advice, clear priorities and, if you need help afterwards, practical support to get the work done.
FULLY INSURED • POLICE-CHECKED • NON-MEDICAL • NO COMISSIONS
OUR STORY
We saw a gap families were struggling to fill.
Carelink Home was created from a simple observation: most older people want to remain safely and independently in the home they know for as long as possible — but keeping that home safe and suitable can become increasingly difficult.
At the same time, their adult children are often juggling careers, children and their own responsibilities. They want to help, but may not know what needs attention, who to trust, or how to get things done.
We saw a gap between traditional home maintenance and aged care. Families needed something practical in between: an independent set of eyes on the home, a clear understanding of what could be improved, and someone to help turn those recommendations into action.
We identify practical safety concerns, maintenance issues and opportunities to make everyday living easier. Where improvements are needed, we can help coordinate the work, source appropriate trades and oversee the process.
Our purpose is simple: help older people stay safely in the homes they love, while giving their families confidence that the things that matter aren't being missed.
WHAT MAKES US DIFFERENT
Genuinely on your side of the table.
Carelink Home starts with independent advice. We don't receive commissions for recommending products, trades or providers. The audit is yours to act on however you choose. If you'd rather not manage the work yourself, you can ask us to help coordinate the next steps.
The audit is just the start
If you want help after the audit, we can coordinate agreed works and ongoing maintenance — giving your family one trusted point of contact.
Non-medical, non-clinical
No assessments of your parents, no forms, no feeling of being 'checked on'. We look at the house, not the person.
Written for the family
A plain-English report within 24 hours, prioritised into fix-now, fix-soon and nice-to-have. Easy to share with siblings.
Gentle with your parents
We move at their pace, respect their home and their independence, and never talk over them.
01
A free 15-minute call
You tell us what's worrying you. We tell you honestly whether an audit will help — and if it won't, we'll say so.
02
The walkthrough, booked to suit
We visit at a time that works for your parents, and you're welcome to join in person or by phone.
03
Your report within 24 hours
A clear, prioritised plan showing what needs attention, what to tackle first and what can wait — yours to keep.
COMMON QUESTIONS
The things families ask us first.
CONTACT
Ready to talk?
Book a free 15-minute call and we'll help you work out whether a home safety audit is right for your family and what the next step could look like.
GOOD TO KNOW
Calls answered 8am – 6pm, Monday to Saturday.
Audits typically available within a week, depending on location.
Not sure what's involved? See what's included.